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Shipping and Insurance at Dahlia

Shipping & Insurance

Shipping options
Sales Tax
Insurance
Delivery to the United States and some U.S. territories
Delivery charges
International Delivery
Delivery to more than one address
Alternate shipping addresses
Shipping Items with Different Availabilities
Tracking your package

HOLIDAY SHIPPING SCHEDULE

To guarantee delivery before or on Friday December 22, here are our order cut offs for US domestic customers shipping within the contiguous USA:

FedEx Ground: Order highly recommend to be placed before 3PM EST on Friday, December 15.  Order placed by 5PM EST on Sun Dec 17 may be arrived by Dec 22nd based on the delivery address.  Please email service@dahliajewels.com to verify if you're in concern.

Express Saver: Orders must be placed before 3PM EST on Tuesday, December 19.

FedEx 2nd Day: Orders must be placed before 3PM EST on Wednesday, December 20.

FedEx Overnight: Orders must be placed before 3PM EST on Thurday, December 21.

Dahlia insure and register all items for their full value via FedEx or USPS within the United States.  A signature is required for all deliveries. Most orders ship out within one business days.  If your order cannot be shipped immediately, you will be contacted and informed of the reason for the delay.  We insure and register all items for their full value at no additional cost to you. 

Shipping options

Dahlia offers three and shipping options within the United States: FedEx Ground, FedEx Express Saver, FedEx 2nd day, FedEx Overnight, and the United State Postal Service. Customers will be charged a fee of $10 to reroute a package once it has been released to our carriers. Most orders ship out from our warehouse within one business day. Then it takes 1 - 10 additional business days to reach you. If your order cannot be shipped immediately, you will be contacted and informed of the reason for the delay.

Sales Tax

Dahlia does not charge sales tax due to the nature of sales on the Internet. Since Dahliajewels.com is based in New York City, state law requires that we charge sales tax on orders shipped to customers residing in New York State. Sales tax will automatically be charged on the merchandise and shipping and handling charges in NY only. The current rate of sales tax for New York City is 8.375%.

To customers residing in states other than New York, please be aware that, if applicable, the taxing authorities in your state may charge you a "use" tax on your out-of-state internet and/or catalog purchases. While it is not the responsibility of Dahliajewels.com to charge or collect this "use" tax from you at this time, we are alerting our customers regarding this possibility as a courtesy. If you require further information on this issue, we suggest you contact the tax authorities in your state directly.

Insurance

We insure and register all items for their full value at no additional cost to you. For security reasons, Dahlia ships to street and AFO/FPO addresses but not to PO Boxes.

Delivery to the United States and some U.S. territories

If shipping to Alaska or Hawaii, additional fees may be automatically added to the standard shipping charge. Please call toll-free (877) 802-4599 to arrange shipment to U.S. territories.

Ground or USPS

  • Delivery within 1 - 5 business days from when your package leaves our warehouse. For Alaska, Hawaii, FPO or APO shipping addresses, delivery may take 3 - 10 business days.
  • Signature required.
  • Weekend delivery not available for Ground services.

Express Saver

  • Delivery within 1 - 3 business days from when your package leaves our warehouse. This service is not available for Alaska and Hawaii.
  • Signature required.
  • Weekend delivery not available.

2nd DAY

  • Expected delivery within 2 business days from when your package leaves our warehouse.
  • Signature required.
  • Weekend delivery not available.

Overnight

  • Expected delivery the next business day after your package leaves our warehouse.
  • Signature required.
  • Weekend delivery not available.
* Shipping times above do not reflect holiday delivery schedule. Shipping times may vary due to availability of merchandise.

Delivery charges

All prices are expressed in U.S. currency.

Within the 48 contiguous United States:

Ground or USPS

Express Saver

2nd day

Overnight

$6.00

$9.00

$15.00

$22.00


Within Alaska and Hawaii:

Ground or USPS

2nd day

Overnight

$8.00

$25.00

$35.00

International Delivery

At this time, Dahlia ships via FedEx within the entire United States. For orders to other U.S. territories or an international address, please call us toll-free at (877) 802-4599 to discuss shipping options.

Delivery to more than one address

At this time, each order may be shipped to one address only. If you would like to ship to more than one address, you must place multiple orders. Or, you may call us toll-free at (877) 802-4599 to make other arrangements.

Alternate Shipping Addresses

If you prefer, we can ship your order to an address other than your billing address. As a security precaution, we require that your alternate shipping address be on file with your credit card company. This step helps protect you from fraudulent charges to your credit card.

Shipping Items with Different Availabilities

For orders that include items with different availabilities, the entire order will be shipped together. If your entire order cannot be shipped immediately, you will be contacted and informed of the reason for the delay.

Tracking your package

You will receive an email notification the day your order has been shipped with a confirmation of shipment and a tracking number. The tracking number refers to FedEx shipments and some USPS shipments. You may track your order at all times until it reaches you or your recipient's doorstep. You can use this number to track for your package at FedEx or USPS.


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